Learn on your schedule

AfCFTA Onboarding Test

Drive Success with Effective Communication Skills. Develop essential communication strategies to navigate technical environments and enhance collaboration across diverse teams.

What you'll learn Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.

Learn in-demand skills like Python, Git, and IT automation to advance your career.

This course is available as part of When you enroll in this course, you'll also be asked to select a specific program. Learn new concepts from industry experts Gain a foundational understanding of a subject or tool Develop job-relevant skills with hands-on projects Earn a shareable career certificate from IBM

This change management training introduces you to the principles and practices of Organizational Capacity for Change. This change management training course introduces you to the principles of Organizational Capacity for Change (OCC). OCC refers to the resources an organization has, that makes it adaptable to a changing market environment. Capacity is multidimensional and comprises three core elements: human resources; systems and procedures; culture, values, and norms. Leadership effectiveness is important for preparing and driving organizational change. In this change management practitioner course, you will learn about the importance of leaders building trust with their "followers".